Continual Growth = Continual Profits

Five Keys to Success in a Recession Part 5 of a 5-part Series This is the fifth of a five part series on Recession Success.  Look for all five parts to be posted daily this week.  Each topic will build on the next, so be sure not to miss any by subscribing to our RSS [...]

REAL Customer Service: The Key to Recession Success!

Five Keys to Success in a Slow Economy Part 3 of a 5-part Series This is the third of a five part series on Recession Success.  Look for all five parts to be posted daily this week.  Each topic will build on the next, so be sure not to miss any by subscribing to our [...]

Five Keys to Success in a Slow Economy

Creating a Community of Clients Part 1 of a 5-part Series This is the first of a five part series on Recession Success.  Look for all five parts to be posted daily this week.  Each topic will build on the next, so be sure not to miss any by subscribing to our RSS feed or [...]

Just Be Ethical

I recently recovered from a case of being “O-less.”  No kidding.  The “O” on my laptop keyboard dislodged and wouldn’t reseat.  Here is a portion of the actual chat session I had with my computer manufacturer’s tech support: Me: “Hi. The “O” on my keyboard has detached and will not reseat – I already viewed [...]

Are You Really Listening?

Christopher David, MSW, LCSW,  is one of my coaches.  He is currently working as a Social Worker for Wheaton Franciscan Healthcare – All Saints.  He has over 19 years experience in social work and he is extraordinary.  After my cancer diagnosis in June of 2008, he kept me sane and authentic and has continued to guide [...]